Reliable
You can rely on us – not only on the voice on the phone, but on the robust systems behind it. Availability, prices, delivery routes, and ETAs are transparent in the shop; deviations are communicated early and with clear options. Warehouse and direct deliveries are scheduled realistically, barcodes and tracking ensure traceability. In your account, roles, approvals, cost centers, and assortment rules remain stable – whether you order centrally, shop via PunchOut, or work with Scan & Shop in the warehouse. For us, data quality is not a cliché: we maintain attributes, replacement and successor items, keep CI templates for printed materials ready, and document changes with version control. Data protection under Swiss law, ISO-14001-based work, and lived process discipline ensure that your procurement remains plannable – today and tomorrow.
Engaging
“Engaging” for us means tangible benefits in everyday life – less effort, fewer errors, fewer coordination rounds. We standardize where it helps, and allow freedom where it is needed. We curate your savings assortment based on actual consumption; alternatives and pack sizes are clearly documented so budgets hold. Scan & Shop accelerates reorders at the shelf, approval workflows prevent surprises, and reporting makes consumption, assortment loyalty, and savings visible – exportable for Finance and Controlling. For projects around furniture, printed materials, or promotional items, we work in clear stages: measurement/briefing, options, sampling, clean quotation, assembly, and acceptance. What proves effective, we scale; what does not, we eliminate. This turns procurement into a calm process – and time savings into a real advantage.
Authentic
We only promise what we can deliver. No overpromising, no show – rather clear words, realistic timelines, and clean documentation. If something does not make sense, we say so; if there are limits, we name them. Our communication remains concrete: conditions, service levels, return process, responsibilities – all transparent, without fine print between the lines. We live sustainability pragmatically: first reduce, then compensate – transparently, according to recognized standards. And when feedback comes, we respond – with correction, not excuses. Authentic means for us that you know where you stand: a partner who asks questions, explains decisions, and delivers results that prove themselves in practice. This is how trust is built – not on slides, but in your everyday life.
